Money Matters

BOOK YOUR TRIP WITH CONFIDENCE

We understand that people want to book a safari safe in the knowledge that they are dealing with a reputable travel company. That’s why we’re members of the Southern African Tourism Services Association (SATSA) and the African Travel and Tourism Association (ATTA). Membership means we are legally registered, annually audited, appropriately insured, and bonded – your pre-tour deposits are guaranteed in terms of the SATSA terms & conditions.

And with Safari Online as your travel partner, you can relax about paying online. We’ll bill you in the currency we are invoiced in (usually US dollars or South African rand) and our 3-D secure payment system ensures your credit card transactions are super-safe. You’ll personally authenticate your transaction before payment.

We also stand by the quality of our tours and safaris, guaranteeing that your safari will meet your expectations. If not, we’ll gladly give you a credit toward a future trip! (This does not apply to unreasonable expectations that do not match the information that we have supplied.)

SATSA – Bonded Membership (SATSA Member no. 2061)
SATSA stands for the Southern Africa Tourism Services Association, and through our membership Safari Online is a bonded agency, and has a financial guarantee in place to cover monetary deposits lodged with the member in advance of services to be rendered. (www.satsa.com)

All SATSA members:

      • Have Integrity: Adhere to a strict Code of Conduct.
      • Are Legitimate: Company registration checked annually.
      • Are Trade Marked: Trade mark registration checked annually.
      • Are Audited: Financial audit certified annually.
      • Are Insured: Appropriate insurance cover with minimum indemnity limits.
      • Are Bonded*: Your pre-tour deposits are guaranteed – Terms & Conditions

 

SATSA Contact: Lizzie Mokgothu
P.O.Box 900, Ferndale, 2160, South Africa
Tel : +27 86 12 72872 or +27 11 886 9996 | Fax: +27 886 7557 | Email: memberships@satsa.co.za

ATTA – Membership (ATTA Member no. 204387)
ATTA stands for the African Travel and Tourism Association and is a trade association that promotes tourism to Africa from all corners of the world. Recognised as the Voice of African Tourism, Atta serves and supports businesses in Africa representing buyers and suppliers of tourism product across 22 African countries. With over 550 members, Atta acts as Pan-Africa’s largest network of tourism product covering not only accommodation, transport and travel specialists in Africa, but a formidable selection of tour operators, representation and PR companies worldwide promoting tourism to Africa. (www.atta.travel)

ATTA Contact: Nigel Vere Nicoll
56 Gloucester Road, London, SW7 4UB
Tel from outside the UK: +44 20 7937 4408 | Fax from outside the UK: +44 20 7937 4380 | Email: info@atta.travel

Hands-on Expertise

  • We’re based in Africa
  • Visit our destinations regularly
  • Exceptionally knowledgeable team
  • Expect unrivaled customer service

Accredited & Bonded

  • SATSA – Bonded Membership (2061)
  • ATTA Membership (204387)
  • Fully Independent & Owner Run
  • 24/7 Travel Support

Reviews

Trip of a lifetime: Five countries, six camps, Vic Falls, Big Five plus more game

In June/July 2016 we undertook a trip to Southern Africa to fulfill a lifelong intention. We stayed at six camps, safari style, and had a great time. All of our expectations were met or even exceeded. For example, we never expected to see honey badgers or sitatunga, given the secretive nature of those species, but we did! All travel arrangements and connections worked smoothly, which is astonishing since we had several dozen transfers and meeting points; all of the connecting personnel were prompt, professional, and welcoming.

Michael (USA)
Experience of a lifetime and wonderful service!!

Our extended family (16 travellers, including 8 children under ten years of age!) went on a wonderful safari adventure curated and organised by Walter Kohrs of Safari Online. It could not have been any better than we experienced. From our time in Cape Town, to visiting Victoria Falls, all the way through Zimbabwe and finally wrapping up at the amazing Chobe Safari Lodge, all the locations chosen by Walter were amazing.

His attention to detail, willingness to fine-tune and excellent responsiveness (over a period of several months!) could not have been better. He took time to visit us personally upon our arrival in South Africa, with lovely gift-packs and shared a wealth of advice, recommendations and tips. I cannot recommend Safari Online (and Walter Kohrs in particular) any higher. Absolutely amazing.

Oisin (AU)
Exceptional service ensuring a wonderful holiday. Highly recommended

Attention to detail & service provided was first class, from our very first email to the last day of our trip. Walter went above and beyond to ensure that we were notified of any changes, even up to our last day with a change to our flight time, at short notice. The safari was so much more than expected, from the rustic to the exceptional, every camp was different in it’s own way and our highlights are hard to single out just one as each camp was great.

Cyndi and Dave (AU)
Absolutely Perfect

I was already last year in South Africa and Zambia organized by Safari Online. It was a absolutely gorgeous trip. Everything was perfect. This was the reason I booked this year in May and June an new trip to South Africa, Namibia and Botswana. I got everything I expected. It was a dream again. I know I´m coming back.

Bernard (DE)
Faultless service, attention to detail and quality of accomodations.

The communications and service from Walter was excellent, and we were continuously fully informed. The information package and book received on arrival were excellent. We felt that we had been allocated carefully selected lodges at each camp and every detail met or exceeded our expectations.
The safari tour was wonderful, and a particular feature was the variety offered at each location which combined perfectly

Carolyn (AU)
Outstanding experience!

We have booked at the Elephant Plains Lodge. We stayed there for a few nights and went on safaris. The lodge, the guide, the food and all the animals we have seen were fantastic. Really an outstanding experience. We can recommend Elephant Plains to everybody. Maybe you will not be as lucky as we were, becaucse we have seen the Big 5! But however you will not forget your stay at Elephant Plains.

Silvio (CH)
Best experience ever!!

They provide us the most taylored and customized honeymoon possible! everything was much better than we expected. We loved the feeling of being in the middle of nowhere and everyone made us feeling so incredibly special and gave us a unique insight. Over our game drives we managed to see all the big five plus some!!

Salvatore (IT)
We had a wonderful holiday with no hitches, perfectly planned for us and so professional.

Though we live in Australia, Safari online made planning for our family holiday so easy. Walter understood our requirements and nothing was too much trouble. The holiday was everything we wanted it to be and so much more. Every camp was ideally suited for our family and we loved each day, every early morning and evening game drive. Thank you to Walter for his attention to detail and his friendly, professional and caring manner. It was a trip of a lifetime and one that we will talk about forever.

Mary (AU)
Karina was absolutely instrumental to our safari success.

Our experience with Safari Online was excellent. After becoming very frustrated trying to search for a safari destination on our own, we turned to Karina for help and she was a lifesaver. She responded to our requests promptly and gave us several options with links to each option; we ultimately chose Lukimbi. She then coordinated our flights to and from the property, arranged the drivers necessary to get us from the airport to the lodge and back again, and sent the appropriate paperwork to each of us to verify each step of the process. We had an amazing safari adventure at the lodge–the experience of a lifetime–and are so grateful for her help. We literally couldn’t have done it without her!

Chris (USA)
The trip was sensational and tailored to our needs. Simply fantastic!

The care by Walter was great from planning to leaving Johannesburg. The accommodations were perfectly chosen. If after a few days you thought it could not be better, you were told otherwise. It was an increase every day, with the 3 days safari in the Kruger, including overnight in tree house, the grand finale.
I would book a trip anytime again at Safari Online.

Ulrike (DE)